A replacement model of the fire-prone Samsung Note 7 smartphone began smoking inside a USA plane on Wednesday (Oct 5), the family that owns it said, prompting fresh investigations by the Consumer Product Safety Commission and the Federal Aviation Administration.
But an IN woman, Sarah Green, told The Courier-Journal of Louisville that it was her husband's Galaxy Note 7 that made popping noises and started to smoke after he powered it down while the plane sat at the gate.
An overheating, smoking Samsung smartphone forced the evacuation of a Southwest Airlines jet that was preparing to take off Wednesday from the Louisville airport.
The U.S. Consumer Product Safety Commission (CPSC) is in touch with the Federal Aviation Administration (FAA), Samsung and the phone's owner to gather facts, Chairman Elliot Kaye said in a statement, reminding consumers that they could get refunds for the troubled model.
Photos from the device's packaging show a black square affixed to the label, and it had a green battery icon which Samsung's website says are meant to identify replacement phones. "Once we have examined the device we will have more information to share".
"I had a green battery indicator, which is supposed to say this is a replaced or "known good" phone", Green told the station.
"We are working with the authorities and Southwest now to recover the device and confirm the cause", the company added.
"Until we are able to retrieve the device, we can not confirm that this incident involves the new Note 7", Samsung said in a statement. Spokesman Ian Gregor said the FAA was still investigating the incident.
India's civil aviation regulator last week lifted the restrictions on in-flight use of the new Samsung Galaxy Note 7 smartphone - but only those purchased after September 15. Samsung dominates the market for Android-powered phones but faces growing pressure - just Tuesday, Google unveiled its new Pixel phones at $650 and up.
Fire department Capt. Sal Melendez said the device overheated during the flight crew's safety demonstration.
"All passengers and crew exited the plane via the main cabin door and no injuries were reported", the report said, quoting a Southwest Airlines spokesperson.
The heat damage from the apparent explosion was so severe that a fire official could not independently verify the model of the phone, according to ABC News.
(culled from crcconnection.com)
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